Learn how Custom Strategic Solutions handles contact form submissions, cookies, analytics, and data privacy practices.
Effective Date: 3/13/2026
Last Updated: 3/13/2026
Overview
Custom Strategic Solutions (“CSS,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of information provided through this website.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and your rights regarding that information. We serve clients in regulated and public-sector environments and take our data stewardship responsibilities seriously.
Information We Collect
Information You Voluntarily Provide
When you submit a contact form, request information, schedule a consultation, or communicate with us directly, we may collect:
- Name
- Organization name
- Email address
- Phone number
- Message content
We collect only information necessary to respond to inquiries or provide requested services. We do not intentionally collect sensitive personal data through this website.
Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and analytics tools, including IP address, browser type, device type, referring website, pages visited, and the date and time of visit.
Cookies & Tracking Technologies
We use cookies and similar technologies, including Google Analytics, to measure website traffic, understand visitor behavior, and improve website functionality.
Google Analytics may collect information about your interaction with this website. You may learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites
You can disable cookies through your browser settings; however, some site features may not function properly if cookies are disabled.
How We Use Information
- Respond to inquiries and requests
- Schedule consultations
- Communicate with prospective clients
- Improve website functionality
- Maintain website security
- Comply with legal or regulatory requirements
We do not sell personal information.
Third-Party Service Providers
We may use trusted third-party service providers to support our operations, including website hosting, CRM systems, email platforms, scheduling tools, and analytics providers. These third parties process information solely for business purposes and are required to maintain security safeguards.
Information Sharing
We do not sell or rent personal information. We may disclose information to trusted service providers, if required by law/court order, to protect our legal rights, or to ensure system security.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed as completely secure.
Data Retention
We retain information only as long as reasonably necessary to respond to inquiries, maintain business records, or comply with legal obligations. When no longer required, data is securely deleted or anonymized.
Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of future communications
Public-Sector Considerations
CSS works extensively with public-sector organizations and regulated entities. While this website does not collect protected governmental data, we maintain internal standards aligned with best practices for data stewardship.
Third-Party Links
This website may include links to external websites. CSS is not responsible for the privacy practices or content of third-party sites.
Accessibility
We are committed to ensuring that this Privacy Policy is accessible to all users. If you require this policy in an alternative format, please contact us.
Contact Information
If you have questions about this Privacy Policy, please contact:
Custom Strategic Solutions
7749 Normandy Blvd
121-658
Jacksonville, FL 32221
Contact Us
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by revising the “Last Updated” date above.