Challenge
JTA’s payroll processes relied on outdated systems that limited accuracy, created manual work, and made it difficult to manage complex pay rules and union requirements. The agency needed a modern payroll environment that ensured compliance, improved efficiency, and integrated seamlessly with HR data and timekeeping.
Approach
CSS led the payroll component of the UKG Ready implementation by standardizing detailed pay rules, aligning them with union contracts, and coordinating with payroll, finance, and human resources teams. CSS guided extensive parallel testing, audit checks, and validation cycles to confirm that payroll calculations were accurate and consistent. CSS also created training materials and facilitated sessions that prepared staff to manage payroll within the new system.
Outcome
The modernized payroll environment significantly improved accuracy, reduced manual corrections, and increased trust in payroll processes. Staff benefited from clearer workflows, better integration with timekeeping and benefits data, and more reliable reporting.
Proof
With careful coordination between internal departments, UKG consultants, and third party vendors, CSS ensured that JTA’s payroll modernization was successful and fully integrated with the broader HRIS environment. The results demonstrated CSS’s ability to strengthen compliance, reduce risk, and support long term operational improvement.